15 Aug 2022 - 19 Aug 2022

Fully Funded 5 Day Retail Operations Course

Wholesale and Retail

SBA Project CIC funded course referral form

Download

Get Your Ticket

15 Aug 2022 - 19 Aug 2022

Book Free Tickets

This course is delivered online – learners will need a Laptop/Tablet and access to WiFi to complete.

With this course all learners will achieve:

NCFE, Level 2 Certificate:

  • Understanding customer service in the retail sector

  • Understanding the retail selling process

  • Understanding how individuals and teams contribute to the effectiveness of a retail business

  • Understand how a retail business maintains health and safety on its premises

  • Understand retail consumer law

  • Understand how to deal with customer queries and complaints in a retail environment

  • Understanding the handling of customer payments in a retail business

  • Understanding the control, receipt and storage of stock in a retail business

  • Support in building a CV

  • Help looking for employment if they request it

All learners must meet the following criteria:

  • 19 or over – turned 19 before September 2021

  • Unemployed and claiming benefits

  • Or Employed and earning under £17k per year – they must be able to attend all sessions though

  • Be able to provide the requested ID

  • Must have lived in the UK for at least the last three years

The sessions are Monday to Friday 9:30am to 3pm.

For any information or registration details please contact Shona Lomas, email: shone@sbaproject.org.uk or telephone 07399502612

Please download the referral form for more details.

Get Your Ticket

15 Aug 2022 - 19 Aug 2022

Book Free Tickets

Share article


Keep Reading

Students

Devan`s House - design, plan and create an accessible home

This event commences on 05/07/21 and the deadline to apply is 14/06/2021. We are looking for enthusiastic students who are keen to work as p...

article
min reading
Construction
Third Sector / Voluntary Sector

Careerpilot: What's new for 2022?

For schools and colleges already familiar with Careerpilot, find out what's new on the site for this academic year.

article
min reading
Students
Graduates
Career Change
Redundancy Support

Have you thought about working for the Civil Service?

If you’re passionate about customer service and want a rewarding career that makes a difference to people’s lives, start your journey by...

article
min reading
Public Sector
Students

Factual Development and Production Virtual Q+A

Factual programmes are at the heart of the UK television schedules, whether it’s The Great British Bake-Off, GP's Behind Closed Doors or G...

article
min reading
Creative Industries

Help and support

Not sure what you’re
looking for?

For additional help and
support

Contact Us