15 Aug 2022 - 19 Aug 2022

Fully Funded 5 Day Retail Operations Course

Wholesale and Retail

SBA Project CIC funded course referral form


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15 Aug 2022 - 19 Aug 2022

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This course is delivered online – learners will need a Laptop/Tablet and access to WiFi to complete.

With this course all learners will achieve:

NCFE, Level 2 Certificate:

  • Understanding customer service in the retail sector

  • Understanding the retail selling process

  • Understanding how individuals and teams contribute to the effectiveness of a retail business

  • Understand how a retail business maintains health and safety on its premises

  • Understand retail consumer law

  • Understand how to deal with customer queries and complaints in a retail environment

  • Understanding the handling of customer payments in a retail business

  • Understanding the control, receipt and storage of stock in a retail business

  • Support in building a CV

  • Help looking for employment if they request it

All learners must meet the following criteria:

  • 19 or over – turned 19 before September 2021

  • Unemployed and claiming benefits

  • Or Employed and earning under £17k per year – they must be able to attend all sessions though

  • Be able to provide the requested ID

  • Must have lived in the UK for at least the last three years

The sessions are Monday to Friday 9:30am to 3pm.

For any information or registration details please contact Shona Lomas, email: shone@sbaproject.org.uk or telephone 07399502612

Please download the referral form for more details.

Get Your Ticket

15 Aug 2022 - 19 Aug 2022

Book Free Tickets

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